Frequently Asked Questions

Everything you need to know about styling your furry friend.

How do I determine the right size for my pet?

We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure the most comfortable fit.

What is your return policy for apparel?

We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, garments must be free of pet hair and odors to qualify for a full refund.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if your pet needs their outfit for a special occasion.

Are the materials safe for sensitive pet skin?

Absolutely. We use high-quality, hypoallergenic fabrics like organic cotton and soft knits to prevent chafing and irritation, ensuring your pet stays stylish and comfortable.

Can I wash the pet clothing in a machine?

Most of our items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the shape and integrity of the fashion pieces.

Do you offer international shipping?

Yes, Pets Land ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10 to 21 business days.